When will My Package Arrive?
All orders are shipped on Fridays. My first mode of shipping is the USPS. Their website says that first class shipping of packages up to 13 oz. is between 1 and 3 days. If you ordered 1-2 bracelets or only a couple of jewelry items, expect your package to arrive Tuesday-Wednesday the following week. USPS's site says that for packages up to 70 lbs. USPS ground mail ships in 2-8 days. If you ordered clothing you can expect your package to arrive anytime Tuesday to the following Monday after that.
Refunds, Returns, and Cancellations
Any and all purchases made during the April 2022 sale are final (no returns or refunds or exchanges offered of any kind). If Noelle is late shipping the items she will reach out personally to discuss refunds/cancellations, but all purchases made on the customer's end are final.
All items on the website from April 1, 2022 to April 30, 2022 are subject to the April 2022 Spring Sale Policies.
At any time outside of the April 2022 Spring Sale, any purchase of items marked on sale and/or clearance are final. No returns or refunds will be provided.
Any items NOT categorized in the April 2022 sale, and any items NOT marked On Sale and/or Clearance will have a 7 day return policy. Items must be in re-sellable shape. Once the package is successfully returned, all items will be inspected. Any damage such as being fully broken, any stains, tears, smoke, animal damage, or anything that would make even a mark down resell impossible renders the return VOID and NO MONEY WILL BE RETURNED.
Orders can be cancelled up until the order ships. Orders are shipped Friday afternoons. Order cancellations after the order ships will not be honored, no money will be returned.
What Happens When I Opt Out of Shipping?
When you opt out of shipping please reach out to me about local pick up. Local pick up is available every Friday from 3:00-4:00 PM EST in the Courtland Center Mall. When you reach out please have your order number/form of identification ready to allow me to confirm payment. We will discuss specific times and details during that discussion. Pick up 'appointments' are scheduled every 10 minutes (3 PM, 3:10 PM, 3:20 PM, etc.) Failure to pick up your item(s) within 10 minutes of your scheduled time or by the time my last appointment leaves (whichever is first) means you forfeit picking up your package until the following Friday. Please reach back out to me and reschedule for the following Friday. Failure to pick up 2 Fridays in a row and your package will only ship. There will be no more in person pick up. Your order will remain in my care until we discuss shipment details. Customer's failure to pick up their order will not warrant refunds of the items purchased.
Allergies, Sensitivties, and Storage Info
I cannot claim that the jewelry is allergy and sensitive my safe. Specifically, because I am unsure of the ingredients of the metals, plastics, glass, rubbers, etc. I haven't had any complaints yet, but I cannot make any claims to safety. Most items were bought from JoAnn Fabrics, but others were bought across multiple Amazon stores.
The clothing has been stored in closets in my home. It is a smoke free home, but I do have a dog. The clothing is all new, with tags.
What is 14th Avenue's Big Cartel Coupon Policy?
Unfortunately, Big Cartel does not let you double up on coupons. You can only apply 1 at a time. The only coupon I will circumvent the process for is if you are opting out of shipping, but would still like to apply a 10% off coupon (for example). Please enter in the opt out of shipping code, and order like normal. When you reach out to me about picking up, just send me a screenshot of the 10% off coupon and I'll bring you the difference when you pick up your items.
Does Noelle Really Make the Jewelry by Hand?
Yuppers. Many a night just me, the beads, and Keeping Up with the Kardashians.